Microsoft’s native audit logs, compliance workbooks, and security reporting capabilities directly support a range of regulatory frameworks. Smarttech247’s managed service on top of Microsoft Sentinel and Defender XDR helps organisations build and maintain evidence for GDPR Article 32 (technical security measures), NIS2 incident detection and reporting obligations, DORA’s operational resilience and ICT incident management requirements, and ISO27001 Annex A controls. Our SOC team can tailor reporting and alert workflows to align with the specific evidence requirements of your regulatory environment. If you have a specific framework in mind, we will confirm coverage during the onboarding scoping call.

Yes. Smarttech247 operates as the managed security layer on top of your Microsoft environment and does not conflict with existing Microsoft licensing partners or resellers. Many clients work with a Microsoft partner for licensing, procurement, and productivity workloads while using Smarttech247 specifically for security operations — monitoring, detection, and incident response. We are happy to engage directly with your existing Microsoft partner to ensure a clean handover and avoid duplication of effort during onboarding.

Microsoft-centric environments are typically live within five business days of engagement. Because most organisations are already operating within the Microsoft ecosystem, there is no need for new agents or significant infrastructure changes. Smarttech247 handles ingestion configuration, initial detection rule tuning, and log source verification during onboarding — your team does not need to manage the technical setup. Larger or more complex environments with multiple Azure tenants or hybrid on-premises infrastructure may require additional time, which we scope during the initial discovery call.

Smarttech247 manages Microsoft Sentinel — we do not replace it. Our SOC team operates your Sentinel workspace directly, handling ingestion configuration, analytic rule development using KQL, watchlist management, playbook development, and ongoing false positive reduction. Sentinel remains your SIEM; Smarttech247 adds the 24/7 analyst expertise, detection engineering, and SLA-tracked incident response that makes it effective around the clock. For clients already running Sentinel, we layer our managed service on top of the existing deployment without disruption.

You do not need to purchase additional licences to get started. Smarttech247 MDR is designed to unlock the security capability already included in Microsoft E3 and E5 licences — tools like Microsoft Sentinel, Defender XDR, Entra ID, and Defender for Cloud. Many organisations are already paying for these but are not using them to their full potential. Smarttech247 handles the configuration, tuning, and 24/7 monitoring on top of your existing licensing investment. If gaps exist in your current licensing, we will identify them during onboarding and advise on the most cost-effective path forward.