PROMOTION OF THE GROUP FOR THE BENEFIT OF THE MEMBERS AS A WHOLE

S172 of the Companies Act 2006 requires the Board to promote the Group for the benefit of the members as a whole. In particular, the requirements of s172 are for the Directors to:

• Consider the likely consequences of any decision in the long term;
• Act fairly between the members of the Group;
• Maintain a reputation for high standards of business conduct;
• Consider the interests of the Group’s employees;
• Foster the Group’s relationships with suppliers, customers and others; and
• Consider the impact of the Group’s operations on the community and the environment.

The Directors are collectively responsible for formulating the Group’s strategy, and during 2023 they have continued to focus on generating additional sales, building the Group’s platform and product development.

In addition, the application of s172 requirements can be demonstrated in relation to some of the key decisions made during 2023:

• Commitment to developing and applying high standards of corporate governance

• The implementation of the Group’s strategy resulting in revenue growth and winning of new clients.

• The development of new products and services

The Board places equal importance on all shareholders and strives for transparent and effective external communications, within the regulatory confines of a listed company. The primary communication tool for regulatory matters and matters of material substance is through the Regulatory News Service (“RNS”). We also provide an environment where shareholders can interact with the Board and management, ask questions and raise any concerns they may have.