Industry Challenge

Healthcare insurance companies deal with a great deal of personal and often sensitive client information. This requires diligence on the part of the company and a commitment to protecting these sensitive assets in a reliable and compliant manner. Consequently, Laya Healthcare (part of the AIG Group) deal with vast quantities of data across medical and financial aspects of their business and a particular challenge for them was the volume of security logs that are created on a daily basis. There is a large amount of information coming from the firewalls and servers. Laya Healthcare was faced with limited visibility across their network. There was also limited ability to correlate the millions of events that took place within their environment.

The Solution

Smarttech247 provided Laya Healthcare with IBM QRadar, a SIEM solution that was straightforward to deploy, that could deal with large volumes of data and most importantly, give real-time visibility into Laya Healthcare’s overall risk and security posture. The SIEM solution identifies the most sophisticated cyber-attacks through advanced correlation driving vulnerability management with QVM and BigFix. Consolidating multiple security feeds from antivirus systems, IPS/IDS and APT Technologies in a single pane of glass for real-time security intelligence. This allowed Laya Healthcare to gain visibility across their networks and concentrate on their core business.

What the customer said

“Smarttech247 came on board with us initially advising on the correct type of technology and the correct way to implement it. They also helped with the overall process. As we moved forward and evaluated the various technologies, Smarttech247 were our preferred MSSP in terms of a company that had worked with us on that journey to map out our exactly what we needed. The implementation phase of IBM QRadar and BigFix took 3 months. We now feel more secure and better prepared for what the cybersecurity threat landscape holds.”

– Ian Brennan, Director of IT.